Tours & Trips Across Central Asia

Yes, Kazakhstan is considered a safe destination for travelers. We work only with experienced guides and certified drivers. Additionally, we provide 24/7 support during your trip and ensure that all routes and accommodations meet safety standards.

Our tours include emergency protocols and first aid kits. Guides are trained in first aid, and we have partnerships with local medical services. For high-altitude tours, we carefully monitor participants’ health.

In cities and most villages, you’ll have access to mobile networks and Wi-Fi. However, remote areas, especially in the mountains, may have limited or no connectivity. Guides carry communication devices for emergencies.

Yes, our guides speak English, and many locals are familiar with basic phrases. Additionally, we offer tours in multiple languages, including Russian, German, and French, upon request.

Our website provides detailed information about the difficulty level of each tour. If you’re unsure, feel free to contact us, and we’ll help you choose a route that suits your fitness level.

For most tours, we provide the necessary equipment like tents, sleeping bags, and safety gear. However, we’ll send you a checklist of personal items to bring, such as hiking boots or warm clothing.

Weather in the mountains can be unpredictable, but our guides are experienced in handling such situations. We continuously monitor forecasts and adapt routes if needed to ensure your safety.

Absolutely! Our guides are highly experienced and passionate about sharing Kyrgyzstan’s culture, traditions, and history. They’re happy to answer your questions and customize the experience based on your interests.

Yes, our itineraries include free time to explore local markets, cafes, and other attractions at your own pace.

You’ll visit historical monuments, museums, and traditional villages. Activities include workshops on felt-making, cooking local dishes, and attending festivals (seasonal).

Yes, our family-friendly tours are carefully planned with safety in mind. We choose child-appropriate routes, comfortable accommodations, and balanced schedules to ensure an enjoyable experience for all ages.

We offer family-friendly guesthouses, hotels, and yurts equipped with comfortable beds and modern amenities. If you have special requirements, let us know in advance.

We provide balanced meals with fresh ingredients, and we can accommodate dietary preferences, including child-friendly options. Please inform us about allergies or special needs beforehand.

Safety is our top priority. Our guides are trained in first aid, and we have emergency plans in place. For serious cases, we arrange evacuation to the nearest medical facility.

We offer a range of tours, including low-impact options designed specifically for seniors. These tours feature short walks, cultural activities, and comfortable transportation.

We’ll provide a packing guide tailored to your tour. Comfortable clothing, sturdy walking shoes, and personal medications are key essentials.

We accept major credit cards, bank transfers, and online payment systems. Flexible installment plans are available for select tours.

Our policy is transparent: full refunds are available for cancellations made within the specified timeframe (outlined on our website). In case of force majeure, we offer rescheduling or partial refunds.

Yes, we recommend purchasing travel insurance that covers medical emergencies, trip cancellations, and adventure activities.